Privacy Policy

This notice explains how personal information is used on the Luffy Leathers online store, luffyleathers.com.

Information collected when you shop

When you create an account, place an order, contact us or leave a review, the store processes the information you provide. This can include your name, contact details, delivery or pickup information, order details and account details. Engraving text and a drawn signature are saved with an order when you choose these personalisation options.

Orders and customer service

Order and contact information is used to prepare personalised products, arrange delivery or store collection, respond to enquiries and manage your account and orders. Information needed to carry out these services is shared with the delivery provider, the selected store and other service providers involved in processing the order. Payment providers process information according to the payment method you choose.

Cookies, analytics and advertising

The store uses cookies and similar technologies for shopping cart and account functions. It also uses Google, Meta, TikTok and Klaviyo services for analytics, advertising or customer communications. These services can receive device, browsing and interaction information. Some service providers process information outside Lebanon and apply their own privacy policies. Browser cookie controls can limit cookies, although blocking necessary cookies may affect login and checkout.

Public reviews

When a review is published, its text, rating, date and display name can be visible to other visitors. Do not include private contact information in the review text.

Records and privacy enquiries

We retain order and account information in our store records without a fixed automatic deletion period, to support order history, customer service and business records. For questions about your personal information, or to request access, correction or deletion, contact mail@luffyleathers.com. Include only the information needed to identify your request. Requests are reviewed individually, and information may need to be retained for accounting, legal obligations or ongoing order matters.